Hosdu Hospitality Education

Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System

Courses taught by Hosdu Hospitality Education

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F&B, Waiter/servant: How to guide the guest through the menu
10 Lessons
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21 minutes
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Maintenance: Hotel IT Emergency Action Plan
7 Lessons
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11 minutes
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F&B: Waiter/Servant: The steps to proper service etiquette during service
16 Lessons
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25 minutes
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F&B, Waiter/Servant: 3 ways how to upsell when taking the order
9 Lessons
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20 minutes
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F&B, Waiter/Servant: Taking the Order Service Fundamentals
24 Lessons
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52 minutes
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F&B, Waiter/Servant: How to read your guest
9 Lessons
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18 minutes
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F&B: Waiter/Servant - How to make the perfect arrival for your guest?
20 Lessons
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33 minutes
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F&B, Waiter/Servant: Wine basics for waiters
12 Lessons
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25 minutes
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F&B, Waiter/Servant: Presenting the menu
6 Lessons
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19 minutes
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Front office: What you need to know about types of reservations and distributions
6 Lessons
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15 minutes
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Front office: Operations - introduction
10 Lessons
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18 minutes
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F&B: White wine - grapes & varieties
4 Lessons
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10 minutes
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F&B: Waiter/Servant: Service Recovery - What are guest complaints and service recovery?
7 Lessons
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23 minutes
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F&B: Waiter/Servant: Service Recovery - Principles to handle complaints with success
8 Lessons
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3 minutes
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F&B Waiter/Servant: Service Recovery - How to handle complaints with success
8 Lessons
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36 minutes
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F&B, Waiter/Servant: How to upsell and optimize sales?
10 Lessons
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30 minutes
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F&B, Waiter/Servant: Service Recovery - Proactive actions and how to compensate the guest
8 Lessons
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31 minutes
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Situational Leadership: Guiding the Journey to Empowerment
21 Lessons
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49 minutes
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Front Office: Night Audit
6 Lessons
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18 minutes
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Front Office: Check-in
15 Lessons
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56 minutes
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Front Office: Check-out
6 Lessons
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17 minutes
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Leadership, finance: How to use benchmarking to optimize performance and profits?
12 Lessons
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46 minutes
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Leadership, Finance: How to improve financial performance: Moving beyond RevPar
5 Lessons
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18 minutes
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Leadership: How to build service quality into your operations?
11 Lessons
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38 minutes
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Sommelier: Know your dessert and fortified wines and when to serve them
8 Lessons
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23 minutes
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Rev. Management: Increase Revenue
13 Lessons
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48 minutes
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Train the trainer
18 Lessons
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1hours 7minutes
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Leadership: Psychological Safety
15 Lessons
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56 minutes
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F&B: How to wash your hands?
6 Lessons
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16 minutes
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F&B: Bar/Mixology: Most commonly used alcohols
17 Lessons
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34 minutes
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F&B: Bar/Mixology: Essential Nonalcoholic Mixers
17 Lessons
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19 minutes
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F&B: Bar/Mixology: Cocktail Recipes
11 Lessons
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18 minutes
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Maintenance: Introduction
8 Lessons
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31 minutes
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Conflict Management: Understanding and Identifying Types of Conflict
7 Lessons
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14 minutes
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Konflikthåndtering: Identificer en konflikt
7 Lessons
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15 minutes
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Konfliktens faser og roller i konflikten
3 Lessons
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6 minutes
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Phases of Conflict and Roles in Conflicts
4 Lessons
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7 minutes
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Konfliktrappen - Analyse, anvendelse og forebyggelse
6 Lessons
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6 minutes
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The Conflict Escalation Ladder – For Analysis, Application, and Prevention of Conflicts
6 Lessons
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7 minutes
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Gæste klage vs. Konflikt
6 Lessons
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9 minutes
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Guest complaint vs. Conflict
6 Lessons
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7 minutes
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Conflict management: Perception, the Brain, and the Mind in Conflict
7 Lessons
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13 minutes
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Kommunikation og adfærd i konflikthåndtering
7 Lessons
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13 minutes
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Communication & Behavior in Conflicts
7 Lessons
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13 minutes
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Assertive Communication for conflict management
8 Lessons
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12 minutes
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Assertiv kommunikation i konflikter
8 Lessons
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12 minutes
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NVC - Communication in Conflicts
7 Lessons
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14 minutes
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Konflikthåndtering: Aktiv lytning og det fælles tredje
4 Lessons
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11 minutes
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Conflict management: Active listening and finding common ground
4 Lessons
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11 minutes
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AMU test 49823- 19.12 Dansk
1 Lessons
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0 sec
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Makarem Guardian On-boarding: A Journey To The Origins
20 Lessons
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31 minutes
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Makarem General Behavior Operation
6 Lessons
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25 minutes
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Makarem General Behavior: Miscelanious
7 Lessons
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22 minutes
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General Behavior: Appearance, Personal behavior, Grooming standards & uniform
1 Lessons
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5 minutes
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Makarem Guardian Appearance, Personal behavior, Grooming standards & uniform
9 Lessons
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43 minutes
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Makarem F&B Culinary Standards: Cleanliness, Safety and Sacred Care
19 Lessons
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53 minutes
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Makarem Guardian F&B Essentials: Safety, Service and Compliance
21 Lessons
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52 minutes
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Makarem Guardian Waiter & Servants - Service Excellence
19 Lessons
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38 minutes
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Makarem Guardian Waiter & Servants - Operational Service and Upselling
10 Lessons
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22 minutes
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Makarem Guardian Waiter & Servants - Beverage excellence
9 Lessons
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24 minutes
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Makarem Guardian Conference and Banqueting, events Service Excellence
15 Lessons
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33 minutes
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Makarem Guardian, Kitchen & Culinary Service Excellence
8 Lessons
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22 minutes
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Makarem Guardians Waiter & Servant Path to Service Excellence
16 Lessons
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42 minutes
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Makarem Guardian, Kitchen & Culinary Operational Excellence
13 Lessons
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36 minutes
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Makarem Guardian, Conference and Banqueting and events: Preparing and Delivering Memorable Events
18 Lessons
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45 minutes
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Cross-Cultural Understanding in Hospitality - how to apply it
15 Lessons
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52 minutes
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Service Excellence at Speed: How to Deliver Fast, Exceptional Guest Experiences
0 Lessons
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0 sec
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Why SOPs Matter: 7 Proven Ways to Deliver Consistent Service Every Time
9 Lessons
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42 minutes
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Makarem Guardian Front Office: Departure & Check-Out
20 Lessons
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47 minutes
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Makarem Guardian Front office: Records Forecasting & Communication
18 Lessons
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46 minutes
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Makarem Guardian Front office: Creating the Welcome; Concierge, Doorperson, and Luggage Handling Standards
11 Lessons
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25 minutes
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Makarem Guardian Front office: Guest Stay & Ongoing Service
9 Lessons
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21 minutes
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F&B: Garçom - Como fazer a chegada perfeita para o seu convidado?
14 Lessons
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41 minutes
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F&B: Anotar o pedido
19 Lessons
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59 minutes
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F&B: Como ler o seu convidado como garçom?
6 Lessons
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16 minutes
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F&B: Apresentar o menu
6 Lessons
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21 minutes
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F&B: Como guiar o convidado pelo menu como garçom?
7 Lessons
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23 minutes
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Makarem Guardian Housekeeping – Guest Care & Special Situations
6 Lessons
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21 minutes
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Makarem Guardian Housekeeping – Laundry Safety, Disposal & Service
10 Lessons
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34 minutes
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Makarem Guardian Housekeeping – Premium & Personalized Service
12 Lessons
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41 minutes
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Makarem Guardian Housekeeping – Reports & Control Systems
9 Lessons
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32 minutes
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Makarem Guardian Housekeeping Foundations – Guest Room Excellence
10 Lessons
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41 minutes
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Makarem Guardian Housekeeping: Cleanliness, Safety & Public Spaces
14 Lessons
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59 minutes
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F&B, Empregado de Mesa: Princípios para lidar com reclamações e tomar medidas
4 Lessons
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12 minutes
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F&B, Waiter/Servant: What Every Waiter Must Know: Allergies, Diets & Dangerous Mistakes
8 Lessons
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14 minutes
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F&B, Waiter/Servant: Recuperação de serviço: Como lidar com reclamações com sucesso
8 Lessons
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36 minutes
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F&B, Empregado de Mesa: Recuperação de serviço, ações proativas e como compensar
7 Lessons
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31 minutes
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F&B, Empregado de Mesa: Como fazer upselling e otimizar as vendas através do serviço
9 Lessons
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27 minutes
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F&B, Empregado de Mesa: O que é a recuperação de serviço e por que os clientes reclamam
5 Lessons
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18 minutes
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F&B, Waiter: Conhecimentos Essenciais de Vinho para Serviço em F&B
7 Lessons
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23 minutes
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Hotel IT Emergency Action Plan 1
0 Lessons
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0 sec
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Maintenance: Manutenção: Introdução à Manutenção e Engenharia
7 Lessons
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31 minutes
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F&B, Waiter/servant: Red wines - Grapes & Varieties
5 Lessons
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12 minutes
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F&B, Waiter/servant: BARISTA ESSENTIALS
12 Lessons
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20 minutes
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F&B, Waiter/servant: SERVICE ETIQUETTE
0 Lessons
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0 sec
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F&B, Waiter/servant Front Desk
0 Lessons
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0 sec
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Psychological Safety
0 Lessons
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0 sec
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Revenue Management Increase Revenue
0 Lessons
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0 sec
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Sommelier: Know your dessert and fortified wines and when to serve them
0 Lessons
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0 sec
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How to build service quality into your operations?
0 Lessons
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0 sec
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How to build service quality into your operations?
0 Lessons
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0 sec
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Hospitality benchmarking how to learn, optimize performance and profits
0 Lessons
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0 sec
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Front office departure and check-out
0 Lessons
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0 sec
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Train the Trainer
0 Lessons
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0 sec
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How to manage and reduce food waste
0 Lessons
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0 sec
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Guiding the Guest Experience
0 Lessons
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0 sec
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Guiding the Guest Experience
0 Lessons
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0 sec
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Housekeeping intro - Becoming a room attendant
0 Lessons
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0 sec
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How to Improve team avoid conflicts through feedback
0 Lessons
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0 sec
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Harnessing the power of your culture for outstanding service
0 Lessons
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How to Improve team avoid conflicts through feedback
0 Lessons
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0 sec
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Leadership : How to motivate your employees?
0 Lessons
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0 sec
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HACCP
0 Lessons
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0 sec
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Onboarding: How to make onboarding a success
0 Lessons
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0 sec
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Feedback as your management tool for improvement
0 Lessons
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0 sec
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Strategic map
0 Lessons
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0 sec
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Front Office GDPR
0 Lessons
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0 sec
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Cashier in Micros Simphony
0 Lessons
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0 sec
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Events created by Hosdu Hospitality Education

Konflikthåndtering og grundlæggende kommunikation (Dansk)
01 Dec, 2025 - 19 Dec, 2025
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Image Description 118 Courses
Image Description 1 Event

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