Makarem Guardian Waiter & Servants - Service Excellence

19 Lessons
38 minutes
Beginner
English
START

This course is private and only available for specific groups and organizations.

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Instructor

Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System

Curriculum for this course

Introduction service excellence
5 minutes
Part 1 – Virtues in Action
0 sec
Part 2 – Purposeful Scenarios
0 sec
Part 3 – Self-Reflection
0 sec
FB263 - Breakfast Food Service Part 1
5 minutes
FB263 - Breakfast Food Service Part 2
2 minutes
Interactive Exercise – Breakfast Food Service (FB263)
0 sec
FB259 – Guest Arrival and Departure: Breakfast Part 1
3 minutes
FB259 – Guest Arrival and Departure: Breakfast Part 2
3 minutes
Short Assessment – F&B Service (Breakfast Arrival & Departure + Makarem Personality)
0 sec
FB269 – Lunch and Dinner Food Service Part 1
4 minutes
FB269 – Lunch and Dinner Food Service Part 2
1 minutes
Interactive Assessment – Breakfast, Lunch & Dinner Service
0 sec
FB260 - Guest Arrival & Departure: Lunch and Dinner Part 1
3 minutes
FB260 - Guest Arrival & Departure: Lunch and Dinner Part 2
2 minutes
Post-lesson Assessment – Guest Arrival & Departure (Lunch & Dinner)
0 sec
FB263 - Buffet Service Part 1
3 minutes
FB263 - Buffet Service Part 2
3 minutes
Buffet Service Assessment – FB263
0 sec

Description

What you will learn