F&B, Waiter/Servant: Presenting the menu

As soon as the guest has arrived and been seated, the guest should not be left for long by themself. If the guest is not presented with a menu by the host or whoever follows the guest to the table, the guest should be presented with a menu within a short while from being seated (ideally within 5 minutes).

9 Lessons
19 minutes
Beginner
English

Instructor

Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System

Curriculum for this course

Introduction
2 minutes
Food (part 1)
2 minutes
Food (part 2)
4 minutes
Food (Quiz/Assessment)
0 sec
Beverages (part 1)
3 minutes
Beverages (part 2)
3 minutes
Beverages (Quiz/Assessment)
0 sec
Types of courses - words and definitions
3 minutes
Types of Courses- Words & definitions (Quiz/Assessment)
0 sec

Description

As soon as the guest has arrived and been seated, the guest should not be left for long by themself. If the guest is not presented with a menu by the host or whoever follows the guest to the table, the guest should be presented with a menu within a short while from being seated (ideally within 5 minutes). 

What and who brings and presents the menu varies from establishment to establishment. Even what type of menu, form, structure, and layout depends on the restaurant dictated such as:<

As soon as the guest has arrived and been seated, the guest should not be left for long by themself. If the guest is not presented with a menu by the host or whoever follows the guest to the table, the guest should be presented with a menu within a short while from being seated (ideally within 5 minutes). 

What and who brings and presents the menu varies from establishment to establishment. Even what type of menu, form, structure, and layout depends on the restaurant dictated such as:

  • Gastronomic style and concept
  • Service concept and style

What you will learn

Menu Knowledge
Food Service Operations
Beverage Service Operations
Recommendation Skills
Guest Engagement
Guest Engagement
Guest Service
Verbal Communication
Questioning Techniques
Personalization