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This course is private and only available for specific groups and organizations.
Instructor
Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System
Curriculum for this course
Introduction
2 minutes
GB143: Complaint Handling
5 minutes
GB155 Service Recovery Part 1
2 minutes
GB155 Service Recovery: Part 2
3 minutes
GB155 Service Recovery: Part 3 Scenarios
59 sec
GB152 Operational Issues Part 1
2 minutes
GB152 Operational Issues Part 2.
4 minutes