Instructor
Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System
Curriculum for this course
Introduction
3 minutes
Upselling and selling what is not
3 minutes
Value added sales
4 minutes
Five principles to persuading your guest
2 minutes
Reciprocity
5 minutes
Social Proof
2 minutes
Authority
3 minutes
Scarcity
2 minutes
Liking
2 minutes
Test your knowledge!
0 sec
Description
Upselling is a sales technique businesses use to offer customers more expensive versions of products. This strategy can increase sales and showcase different products to customers.
Upselling is a sales strategy businesses use to increase revenue by selling customers a more expensive, higher-end version of a product. This sales tactic ups the value of the original purchase to make more money for the company.
What you will learn
Become a better communicator
Upselling
Value-Based Selling
Recommendation Skills
Guest Engagement
Professional Influence
Persuasion & Influence
Verbal Communication
Positive Language
Personalization
Critical Thinking
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