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Leadership: How to avoid team conflicts through feedback?

17 Lessons
|
46 minutes
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Front office: How to provide excellent service?

16 Lessons
|
1hours 5minutes
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Leadership: Harnessing the power of your culture

12 Lessons
|
34 minutes
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Leadership: How to motivate your employees?

18 Lessons
|
54 minutes
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F&B: Leadership - how to reduce and manage food waste?

17 Lessons
|
56 minutes
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Situational Leadership: Guiding the Journey to Empowerment

21 Lessons
|
52 minutes
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F&B: How to upsell and optimize sales?

10 Lessons
|
30 minutes
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F&B: Service Recovery - Proactive actions and how to compensate the guest

8 Lessons
|
31 minutes
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F&B: Wine basics for waiters

12 Lessons
|
26 minutes
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F&B: How to read your guest as waiter?

6 Lessons
|
17 minutes
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Front office: Online complaint management

8 Lessons
|
33 minutes
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F&B: How to upsell when taking the order as waiter?

12 Lessons
|
34 minutes
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F&B: Taking the order

10 Lessons
|
28 minutes
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F&B: Waiter - How to make the perfect arrival for your guest?

11 Lessons
|
36 minutes
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F&B: Barista essentials

8 Lessons
|
20 minutes
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F&B: Tomorrow's Sustainable Kitchen

7 Lessons
|
42 minutes
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Finance: Hotel revenue management

10 Lessons
|
45 minutes
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F&B: Food safety and hygiene fundamentals

20 Lessons
|
1hours 43minutes
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Leadership: Sales optimization

16 Lessons
|
47 minutes
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Leadership: Ensure high quality service

10 Lessons
|
35 minutes
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Finance for non-finance managers

13 Lessons
|
57 minutes
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Leadership: Sustainable Development Goals

7 Lessons
|
2hours 2minutes
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Service & Hospitality

17 Lessons
|
1hours 7minutes
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Complaint management

17 Lessons
|
1hours 8minutes
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Leadership: Conflict management

8 Lessons
|
32 minutes
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