Leadership: Harnessing the power of your culture

Welcome to this exciting course on how to harness the power of your company's culture for outstanding service!

12 Lessons
34 minutes
Advanced
English
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Instructor

Hosdu Hospitality Education
Receptionist

Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System<...

Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System

Curriculum for this course

Introduction
3 minutes
Beliefs, Values, and Norms - part 1
2 minutes
Beliefs, Values, and Norms - part 2
2 minutes
How to communicate the culture? - part 1
3 minutes
How to communicate the culture? - part 2
2 minutes
Using Symbols and the importance of teaching values - part 1
2 minutes
Using Symbols and the importance of teaching values - part 2
2 minutes
Your part on how to harness the culture
3 minutes
Culture as a Competitive Advantage - Management by culture
3 minutes
Leaders teach the culture
4 minutes
What can you do?
2 minutes
Test your knowledge!
0 sec

Description

Did you know that your company's culture can either be a driving force for success or a hindrance to achieving your service and financial goals? In this lesson, we will explore the elements of corporate culture, learn from successful examples, and uncover key ways to leverage your company's culture for exceptional service. Get ready to empower your team and take your customer service to the next level!

What you will learn

Workplace culture
Positive environment
Employee motivation