Instructor
Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System
Curriculum for this course
Test your knowledge
0 sec
Setting the table and prepare for the guest to arrive
1 minutes
Setting the table (part 1)
3 minutes
Setting the table part 1 (Quiz/assessment)
0 sec
Setting the table (part 2)
5 minutes
Setting the table part 2 (Quiz/Assessment)
0 sec
Introduction: How to greet the guests
2 minutes
Introduction: How to greet the guests (Quiz/Assessment)
0 sec
Arrival: How to welcome the guest - Part 1
1 minutes
Arrival: How to welcome the guest - Part 1 (Quiz/Assessment)
0 sec
Arrival: How to welcome the guest - Part 2
3 minutes
Arrival: How to welcome the guest - Part 2 (Quiz/Assessment)
0 sec
Arrival: How to welcome the guest - Part 3
4 minutes
Arrival: How to welcome the guest - Part 3 (Quiz/Assessment)
0 sec
Arrival: How to welcome the guest - Part 4
4 minutes
Arrival: How to welcome the guest - Part 4 (Quiz/Assessment)
0 sec
Arrival: How to welcome the guest - Part 5
3 minutes
Arrival: How to welcome the guest - Part 5 (Quiz/Assessment)
0 sec
12 Tips
4 minutes
12 Tips (Quiz/Assessment)
0 sec
Description
You only get one chance to make an excellent first impression. So, you better make it a good one. One of the most critical moments is when the guest arrives at the restaurant. Why the arrival is such a critical moment is that the first impression will impact the entire experience, interaction, and service delivery between you and the guest.What you will learn
Good impression
Welcoming
Setting table
The first 20 steps
Sales & demand
Quality Assurance
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