Leadership: How to avoid team conflicts through feedback?

Improve your teamwork and performance through feedback!

17 Lessons
46 minutes
Beginner
English
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Instructor

Hosdu Hospitality Education
Receptionist

Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System<...

Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System

Curriculum for this course

Introduction
2 minutes
What is feedback?
3 minutes
What feedback is not? Forget about the old sandwich - part 1
2 minutes
What feedback is not? Forget about the old sandwich - part 2
2 minutes
Give the right feedback at the right time
3 minutes
Four types and levels of feedback
4 minutes
Examples of how to observe for good feedback
3 minutes
Observations - your tool for good feedback
4 minutes
How to give good feedback? - Part 1
3 minutes
How to give good feedback? - Part 2
1 minutes
How to be a good sender of feedback?
3 minutes
Good feedback is honest feedback - Part 1
2 minutes
Good feedback is honest feedback - Part 2
1 minutes
How to be a good recipient of feedback? - Part 1
2 minutes
How to be a good recipient of feedback? - Part 2
2 minutes
How to be a good feedback provider?
2 minutes
Test your knowledge!
0 sec

Description


Welcome to our course on improving teamwork in the hospitality industry through quality feedback! This course will explore why feedback is a game changer and how it can help avoid conflicts and enhance performance. As we delve into the importance of service and its situational nature, we will uncover the key criteria for good, efficient, and impactful feedback.

What you will learn

HRM
Leadership
Teamwork
Team Management