F&B: How to guide the guest through the menu as waiter?

As a waiter, guiding your guests through the menu is an incredibly important role to deliver spotless service and fulfill their needs. This course will teach you how to do it.

Created by Hosdu Hospitality Education

8 Lessons

25 minutes

Beginner

English

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Instructor

Hosdu Hospitality Education

Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System

Curriculum for this course

+ − Basic 8 Lessons 25 minutes

Introduction

3 minutes

Know the menu

4 minutes

Provide proactive information (part 1)

2 minutes

Provide proactive information (part 2)

6 minutes

Presentation techniques, words and phrases (part 1)

3 minutes

Presentation techniques, words and phrases (part 2)

2 minutes

Presentation techniques – your delivery

3 minutes

Test your knowledge!

0 sec

Description

As the ultimate guide on their journey, your role is to ensure guests receive the best possible experience, acting as both translator and bridge between the kitchen and their table. You become their eyes, perceiving their needs, and the kitchen's brain, orchestrating a seamless dining experience.

What you will learn

Menu guidance

Service delivery

Communication