Front office: What you need to know about types of reservations and distributions?

Unlock the key to successful reservation management as a front office receptionist with our comprehensive guide, covering different reservation types, codes, and essential knowledge to provide exceptional service and assistance to guests.

6 Lessons
16 minutes
Beginner
English
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Instructor

Hosdu Hospitality Education
Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System

Curriculum for this course

Reservations
2 minutes
Reservation types
2 minutes
Guaranteed reservations
3 minutes
Non-guaranteed reservations
1 minutes
Reservation channels
7 minutes
Test your knowledge!
0 sec

Description

Master the art of reservation management as a front office receptionist with our comprehensive course, equipping you with knowledge on different reservation types, codes, and procedures to ensure seamless check-ins, room assignments, and exceptional guest service. Gain the expertise to provide valuable guidance to potential guests, enhancing their experience and influencing their decision to choose your hotel.

What you will learn

Reservations
Customer Service
Room assigning