Assertive Communication for conflict management

8 Lessons
12 minutes
Beginner
English

Instructor

Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System

Curriculum for this course

Assertive communication Part 1
4 minutes
True or false Assertive com.
0 sec
Assertive communication part 2
2 minutes
Multiple Choice – scenarios (rewrite to assertive communication)
0 sec
NVC part 1
3 minutes
Multiple choice – identify NVC elements
0 sec
NVC part 2.
2 minutes
Scenario reflection – multiple choice
0 sec

Description

What you will learn