Leadership: Feedback - Your tool to make improvements

Feedback is your key to success, but has to be of high quality in order to work properly, how to do that?

9 Lessons
26 minutes
Beginner
English
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Instructor

Hosdu Hospitality Education
Receptionist

Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System<...

Empowering your hospitality business with the innovative Hospitality Training Framework, Best Online Hospitality Training, Virtual Reality training sessions and Powerful Learning Management System

Curriculum for this course

Introduction
5 minutes
Throw the feedback-sandwich away, forever - Part 1
2 minutes
Throw the feedback-sandwich away, forever - Part 2
2 minutes
What is feedback and why is feedback important?
3 minutes
Know and distinguish the four levels of feedback - Part 1
3 minutes
Know and distinguish the four levels of feedback - Part 2
2 minutes
How to use observations for your effective feedback? - Part 1
2 minutes
How to use observations for your effective feedback? - Part 2
3 minutes
Test your knowledge!
0 sec

Description


In this course on feedback as a managerial tool, we will cover the general principles of feedback, its importance in the hospitality industry, and how it can impact the performance of an organization and individual employees. The course is designed to help you understand the importance of feedback and to distinguish between the different types of feedback. You will also learn how to give and receive feedback effectively, how to create a feedback culture in your organization, and how t


In this course on feedback as a managerial tool, we will cover the general principles of feedback, its importance in the hospitality industry, and how it can impact the performance of an organization and individual employees. The course is designed to help you understand the importance of feedback and to distinguish between the different types of feedback. You will also learn how to give and receive feedback effectively, how to create a feedback culture in your organization, and how to use feedback as a tool for employee development and organizational improvement.

What you will learn

Giving Feedback
Receiving Feedback
Communication
Leadership